Thumbnail of user sarahr66

Sarah R.

1
Level 1 Contributor

Contributor Level

Total Points
431

3 Reviews by Sarah

  • eShakti

1/23/23
Verified purchase

Dresses feel high quality and i love that you can customize the size and style to suit your individual tastes.

Service
Quality
  • StrollerDepot

6/5/15

I ordered a 2013 City Select Double stroller from Stroller Depot for $490 (which is 10 less than what the 2015 single costs elsewhere) plus a car seat adapter. A couple days after the order was placed I get a call from the business, where they confirmed the order for me and asked if I wanted to upgrade the stroller to the new 2015 version. The rep carefully explained the differences between the two models and said he'd upgrade me to the new one for only $35 more. He also asked which car seat I was going to use with the adapter and explained that since I have a Graco Snugride Classic Connect, that I would need to contact the manufacturer and ask for a certain part that was discontinued to make it work for my car seat.
After hanging up I called back because I couldn't believe I was actually getting the 2015 Select Double for only $525, when normally it would cost about 650! The rep assured me they weren't joking and that I was indeed getting the new one, with the second seat, in the color I wanted, for only 35 more.
And they were right about the car seat adapter too. I called Baby Jogger (the manufacturer) and they are sending me a part for it for free so it'll work with my car seat.
I can't recommend them enough. They have amazing customer service. I got the stroller the next week and it's great.

  • Care.com

5/11/15

I purchased a 1-Month Premium Membership since you can't do anything on the site without one, and I was aware that it would automatically renew each month until I canceled. I found a nice sitter, so that is not my complaint. My complaint is that I downgraded my membership a month later, but found just now (4 months after the fact!) that they were still charging me this whole time, despite me having downgraded! I log back into my account and it still had me listed as a premium member. So I canceled my account. It's set to be canceled in a few days, so I will diligently check my bank account to make sure they do not try to take any more of my money. After what I've read online about their customer service and refusal to work out any problems, I'm not even going to bother contacting them and waste my time. I will simply make sure my bank blocks them from taking any further money.

Sarah Has Earned 91 Votes

Sarah R.'s review of Care.com earned 88 Very Helpful votes

Sarah R.'s review of StrollerDepot earned 3 Very Helpful votes

Sarah hasn’t received any thanks yous.

Sarah doesn’t have any fans yet.

Sarah isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user joannek132
4/19/24

Just love the flexibility and the many choices.

Thumbnail of user jeanney43
4/19/24

Perfect, shipping times are my main concerns.