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Member since February 2012

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3 Reviews by Sarah

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A lot of my friends are obsessed with this site, so I decided to check it out myself. Now I spend hours on it!! You can find everything from creative foods, how tos, cute animals, and brilliant ideas for anything you can think of!


This site is so simple and awesome! A lot of items to choose from, and the best part: FREE RETURNS, FREE SHIPPING! :) I have a hard time finding shoes that fit, so I took a chance with one pair that didn't work out. They responded quickly with a label for me to ship the shoes back, and they quickly sent me the right size. I love this site.


I searched on Google "athletic shoes" and this site came up. I wasn't looking for anything special, just shoes that would be comfortable to work out in. The shoes were a decent price, so I bought two pair. I got a confirmation email about my order stating that my bank MAY charge me extra for handling the transaction and telling me not to dispute the charge if I am unsatisfied. That right there was the first thing that got me suspicious. Why would they even mention not disputing the charge and why would the bank charge a fee for handling this transaction?
I decided to look up reviews and found this site. Immediately I got scared and sent them an email asking to cancel the order. Here's how that went...

On Fri, Feb 17, 2012 at 8:31 PM
Please cancel order number *******3977441 immediately!

hi, we could not cancel your order because your order is processing. unless you pay the fees. i hope you understand. please response us ASAP. thank you very much.
On Fri, Feb 17, 2012 at 9:16 PM,
Well info on how much the fees are would be nice? What exactly are they for?

10% the charge of your order. it's $13.3( $133*10%). thank you
best regards
I want to cancel because I've read really bad reviews since making this order. Can you insure that my order will be correct? Why was the charge $5 more than I was originally charge?.. I'm just very suspicious ..

i insure the shoes will be correct. As Per Our Company Regulation, you need pay the fees, because we need pay charge of express company.
i hope you understand. need your response. thank you.
What do you mean charge of express company? Is this because it's an international order? Why wasn't this explained on the website before I was charged $130.00 with "free shipping"?

On Tue, Feb 21, 2012 at 8:31 AM,
Are you going to reply to me? What is going on with my order?

hi, i am so sorry to reply you so late. we must pay the the charge of shipping because we had delivered your order. but now we must return the shoes,
Thank you for your patience and understanding in this matter.
best regards
Ok... is there a number I can call to speak to someone about this? I can't keep emailing you back and forth in hopes for a reply that I can actually under when $135 is on the line. I'm sorry, but I don't have money to just throw around. I never officially canceled this order. You told me there would be a fee to cancel it, so I changed my mind. I want to know when I will get my shoes. Where is my tracking number? This is very VERY unprofessional, and I am not impressed. I will not be ordering from you again. I want my shoes, or I want my money back... and someone who speaks and understands better English would be nice, too.

{I never got a reply}

I've disputed my charge with my credit card company. I will not be doing business with you any longer. If you've sent the shoes already, and want them back - you will send me a label to return them. I will not pay to send them back to you as I asked for you to cancel the order and you have not kept in touch with me. This business is very suspicious and I hope someone shuts you down.
____________ The End..

Surprisingly, it was very easy to dispute the charge with my credit card company. DO NOT order anything from this site. This was the most confusing internet order I've ever had to deal with in my life. They could at least hire someone that actually speaks good English so maybe they'd be able to trick more people. I didn't understand a thing they were telling me. A charge for express company? WTF is that? I hope this site gets shut down.

Sarah Has Earned 6 Votes

Sarah R.'s review of Zappos earned 2 Very Helpful votes
Sarah R.'s review of Nike-star-shoes earned a Very Helpful vote
Sarah R.'s review of Pinterest earned 2 Very Helpful votes
Sarah R.'s review of Pinterest earned a Well Said vote

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