Sarah M.

I ordered a new phone from this company 2 weeks ago. Mind you I paid extra for 2 day shipping, I got my confirmation email and at the bottom next to the order number, it states " your payment was processed successfully, please allow 24 business hours for your order to be processed and shipped. Orders placed on Friday will be shipped out the following Monday", seems pretty cut and dry right? Well, I'm still waiting for my phone. I emailed them and asked how long it would take for my order to be fulfilled and they replied back with a generic email about how they were working on my order and would send the tracking information once my phone had shipped. I haven't received the phone or the email with tracking information. I spent $432.52 and sent another email which thy haven't replied to and tried calling the number on the BBB website to see if I could actually find out what was happening. I went ahead and lodged a complaint with the BBB. We'll see what happens. Moral of the story, DO NOT BUY ANYTHING FROM THIS COMPANY! It's a giant scam and I'm not entirely sure how they are still in business given the number of reviews and the false advertising claims that I see all over the place now that I'm looking.