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Sarah M.

Contributor Level

Total Points
81

1 Review by Sarah

  • Fashion Nova

6/27/18

I order from Fashion Nova quite often, I love it the clothes are cute and I can always trust Im getting what Im paying for. Until recently when I mistakenly put a previous address of mine on a couple orders, I reached out to ask if they could change the address. They told me they were not able to change anything until the parcel was out for shipment. I agreed to this, so when I was notified the parcel had been shipped, they told me once more they could not change the address. I asked for a credit to my account for the missing items they could not accommodate. They only credited me one item back saying that because my order was not over $75, they could not credit my shipping, which made absolutely no sense. Im very upset and I hope you all should be very careful about your shipping details!

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