Sarah M.

My order took more than ONE MONTH before it was dispatched after I placed the order and it has still not arrived but apparently this is normal for this company - so if you want a prompt delivery, don't bother. What is even more disappointing is that if you dare to tell them you are unhappy or query where your order is - they will block you.(sorry, but who does this?). I am so tired of Narcisitic businesses' who claim to be kind and spiritual - but actually treat their customers like crap. I am also tired of businesses claiming to sell 'Ethically sourced crystals' - when there is no such thing and this is misleading and should be reported to the consumer watchdog. I watched in horror as this company shared customer feedback to their instagram stories telling their following to "Send this person love" when people complain - this is exactly what narcism and bullying looks like. Perhaps they should actually LISTEN to their customers as it appears many have the same experience with them. Never again will I order from this company - one month to despatch an item is unheard of and disgraceful. Be transparent with customers if you have an issue and people will be more understanding. Don't lie to or dismiss your customers, and don't block them if they dare to question a 4 plus week local delivery.