My 'next day delivery' order has not arrived for a week with ebuyer telling me they are 'waiting for feedback from the courier'. I contacted the courier service myself to find out they TOLD Ebuyer 5 days ago that my package was 'lost in transit' (likely stolen). Ebuyer are lying scammers that now aren't replying to my emails. I'll likely have to contact my bank to fix this.
Do not trouble yourself with these scammers.
Hi Sarah,
I am very sorry to hear that you have not received your order and that our customer support team have not been able to resolve this for you.
I would like to review this to see if there is anything more I can do to resolve this for you, so please can you email your order number to kat@ebuyer.com and I will be in touch with an update as soon as possible.
Kind Regards,
Kat