Sarah L.

I fell for it too but after seeing all of these reviews I see I'm not the only one. I called an 800# number I saw in someones review and spoke with a man with a very strong accent but he was polite and said they offer refunds (stop the second charge of $21) but the $3.99 is not refundable because it's a service charge for making a purchase online. I didn't have the time or strength to argue. He gave me a confirmation number and said I'll receive an email confirming it's been cancelled.

Ridiculous. This isn't the first time I've had problems making purchases online and probably not the last it's just a shame it happened while trying to renew my drivers license smh.