Sarah L.

I bought from this site several times and i never had any problems with them before. But recently, i preorder the album of Jonghyun, the 22th January. And after 7 days, the album is still not send. (The album was release the 24 th January).
Then, what's the point of pre-ordering the album? A pre-order, "normally", the seller is under the obligation to send the object on the day the item is officially release. That is not the case. And the customer service is HORRIBLE. If you have any problem with them, they just don't care lmao. They didn't reply.

I love Etsy very much, it's like a galaxy where I can find amazing, original and beautiful items. You just have to find the right seller (like Amazon, Aliexpress etc.) and I've never been disappointed. I have ordered several times and my parcels have always arrived. In the parcel some sellers don't hesitate to make a cute packaging and give some free gifts. This is really important to buy from sellers who are created they items handmades with a lot of patience & love.