We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
80

1 Review by Sarah

6/11/21
Verified purchase

Placed an order using a gift card I received. Had to contact them a month later to find out where my order was. They said the fabric I ordered was on backorder. 3 more backorder notifications were emailed to me over the next 4 months. When the fabric I ordered was finally back in stock, they could no longer process the card I originally used because my card information had changed. They said I needed to call, which I kept forgetting to do. They cancelled my order after a week. Had to contact them about being refunded the gift card amount. They are at least responsive, but this whole stupid experience could've been avoided if they had indicated the fabric I chose was on backorder BEFORE I ordered it. As soon as I use up this gift card, I will not be shopping this store again.

Service
Value
Shipping

Sarah hasn’t received any votes.

Sarah hasn’t received any thanks yous.

Sarah doesn’t have any fans yet.

Sarah isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

ar593
5/3/21

Do not buy from m this place! They'll take your money and never deliver the fabric. When I called...

annem972
4/30/21

I ordered 2. Bolts of 108 navy tulle on April 19th and received a confirmation email. When I...