I had an issue with my order, which was my fault, and I had to call in (nervously). I forget the name of the gal (thank you so much, wonder woman!), but she just reassured me, called down to the warehouse, and took care of my order for me like it was no big deal. But it was to me and to my baby!
When I asked how I can return the favor, she said just to make a review and tell the world about them, so here I am on my holiday day while the kiddo is napping to say thanks back!