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Sarah J.

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Experience: Clothing & Fashion

Member since May 2019

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1 Review by Sarah

5/22/19

I purchased $90 worth of socks on the Balega website, (which stated that the order would be shipped within two days), and received an email almost a week later stating that the socks would not be available from the warehouse for a couple of weeks so they cancelled my order. I replied that I would like to keep my order and am ok with waiting. The representative (Taylor Porter), replied that the order was already cancelled and I will have to wait and reorder once they are in stock. They did not even ask me before cancelling the order! I believe the issue may have been more related to not wanting to ship to Hawaii, but they are not honest enough to tell me the concern and instead just cancelled me. I have never experienced a company doing business this way! Shame on Balega/Taylor Porter!

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