Bulk Apothecary is one of the worst companies I have ever dealt with. Every single time I need to order something whether it's fragrance oil or lotion, it is ALWAYS out of stock. They can never give me an ETA on when products will be back in stock and as a small business owner, it's incredible frustrating because I have orders I need to fulfill. I have called them a few times and it's always an unpleasant experience. Customer service is everything and when you treat your customers poorly, they will go elsewhere which is exactly what I will be doing... taking my business somewhere else.