In brief... I cancelled my order with Fast Buggies on the 3rd December 2009 and as yet, I have not been refunded, it is now 5th January 2010 and still waiting!
When I cancelled my order they replied to advise I would receive a full refund within 14 to 30 days. I replied to their email thanking them and asked if the refund could be credited to my account as soon as possible due to financial difficulties. They responded saying they would do their best to arrange the refund swiftly.
On numerous occasions I have emailed with no reply and have tried contacting them by telephone only to get an answering service which I have left messages on asking them to call me back which they have not had the courtesy to do so.
If you are considering buying a quad bike, stay well away from FAST BUGGIES and go to a reputable dealer. Do not be sucked in by their cheap prices.
I have not given up on my refund and this week I am seeking legal advice.
Again I strongly advise you not to do business with FAST BUGGIES.
I will keep you updated on my progress.