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Sarah I.

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Experience: Jobs, Society

Member since August 2017

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1 Review by Sarah

8/2/17
I liked the fact that it helps you build a resume, but don't even bother here. You have to pay to get your resume and even then it doesn't go through. I've had fraud prevention service call my cell today to tell me there was recent fraudulent activity on my card and so put a temporary hold on it. Stay well away from this site, as it's not really free.
dougj2
Laura T. – LiveCareer Rep
Hi Sarah,
We’re sorry to hear that you may have the wrong impression of our service and subscription. We would like to take this opportunity to clear up some information regarding your account:

Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. For the benefit of our users, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, it provides all the details on screen which state that after the 14th day, it will auto enroll into the monthly subscription service. It also explains that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. Auto e-mails can get picked up by the filter as spam or junk mail, redirecting this to the junk/spam folder. Please be sure to check these folders just in case.

We apologize for any confusion this may have caused. Please feel free to contact us if you have any further questions or concerns regarding our products and services. Thanks for getting in touch.

Sarah Has Earned 1 Vote

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