After u receive or first free box they send u another box immediately and charge u for it. They won't let u cancel it it's in there policy I suggest if u ordered a box to just shut ur card off or notify ur bank. And the products are cheaply made and horrible I would never pay for this junk! I wasn't able to get a refund after talking to two different ppl and being put on hold for about 20 minutes. I would give them ZERO stars if I could.