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Sarah H.

Contributor Level

Total Points
83

1 Review by Sarah

  • PromGirl

3/13/18

For my Sorority formal, I ordered 2 dresses with intentions of keeping both and using one for formal and for another function later down the road if both dresses fit. However, I am a 98 lb girl that could not zip one of them because the off the shoulder band was too tight, yet the entire bodice was twice my size. Additionally, the dress looked nothing like the one that I ordered. Their return policy is complete crap. A 10% restock fee for a dress that isn't even customized is ridiculous. Additionally, I returned the dress on Feb 26 and it is now March 13 and they have yet to refund me. Every time I call, whomever I speak to says the exact same thing as if read from a book. Their customer service is terrible and I can assure you that it is not worth the hassle to order from this company.

Sarah Has Earned 3 Votes

Sarah H.'s review of PromGirl earned 3 Very Helpful votes

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