My siblings bought me a $50 gift card to Fabletics, so I visited the website to try and use it. First I tried to put in my cart an outfit that was listed as $19, and two pairs of leggings for $24, but the outfit wouldn't reflect the sales price. I tried calling the company and they said that the two promotions can't be used together, which was annoying, but I guess companies have annoying policies, so I went back to my shopping cart and changed the order. I kept the two leggings for $24, and added two shirts, which were $12-$14 each, for a total of $57. I was excited about my order and went to insert my gift card, but then got an error message that gift cards cannot be used towards the promotions. That is a completely ridiculous policy! At any normal store you get a sale price and can use either a credit card, cash or gift card to pay. The method of payment does not change the sale amount. Just for comparison, the amount of merchandise in my cart with the promotions was $57, but if I chose to use to the gift card to purchase the same items, I would have to pay $108. And then I'd have to sign up for their scam, which according to all of the reviews below is very annoying and difficult to cancel. What a horrible company!
Hello Sarah,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.
Best,
Samar