Sarah F.

Called to check why the bank sent me an email saying a newer card has been issued to me and that's why my card isn't working. When I wanted to clarify with The Racist Guy he started telling me businesses make mistakes and focus on what I'm saying. Dude I am a lawyer and know English wayyyy better than you ever will. So don't get condescending with me because I want to double check to ensure your bank is not making a mistake again by giving me wrong information.

Passive aggressive to the next level and beyond. Color or an accent doesn't make you any less or more smart than the next person. This is your JOB and I'm paying for you to answer these calls. You're not doing me a favor so watch how you speak