Sarah E.

I'm sorry to say you can add me to long (and ever growing) list of unhappy Zoxoro customers. I ordered a Christmas present for my husband (in early Nov 2106) which had an estimated delivery date of 3 weeks (plenty of time for a pre-Christmas delivery, I thought!)... It did EVENTUALLY arrive in Feb, but I was charged twice on my credit card for the exact same item that I only ordered one of. When I did eventually receive the goods, it was brown, when I ordered black! I've been trying (unsuccessfully) to get the matter resolved, but have been given the complete run around for nearly 5 months now. Thankfully, the item was less than $50, but it's not the point. I ended up being charged twice (almost $100) for an item that wasn't what I ordered in the first place and didn't even arrive in time for the occasion it was purchased for. These people are complete@#*! Holes.