I paid over 200 CAD for a dress that is totally stitched wrong and looks like the biggest joke in quality. When I complained to customer care to try to send it back for a refund they literally told me it isn't a big deal and to just not worry about it. The straps are stitched totally lopsided and they tried to say its just because it's handmade. The worst customer service I've ever recieved.
Now I am afraid to return it because I don't trust them to actually refund me.