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Sarah D.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since July 2018

  • Review

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  • First Review

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1 Review by Sarah

7/12/18
Their site emphasizes over and over how this is European linen and has a deeply buried mention that the product is actually manufactured in China.

Delivery takes forever, and when you call you never reach a live person until at one point a guy answers on what seems to be his cell phone and simply argues with you about why your tracking information isn't updating. They tell you that the package has shipped so they charge your credit card, when in fact it is being made from China at that moment, in an untrackable fashion and may not actually ship for days.

Upon receiving the sheets, days later than promised, I find that the hems are the narrowest possible, that this is not premium quality at all, and that the pillowcases, for example, barely fit my pillows. They have skimped wherever possible to give you the. Least amount of fabric.

They do not have a Better Business Bureau rating, nor is it easy to contact this company by email or phone as they do not return customer service inquiries whether you make them by phone or on their website. It took me more than 20 calls to reach a live person as it just went to voicemail.

This turns out to be a very fancy website that is a front for a guy's small home business.

Do some more shopping, including on Etsy, and you will find genuine linens that are actually manufactured and assembled in Europe. I found some much better ones from Eastern Europe.

Severely disappointed.

Sarah Has Earned 7 Votes

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