Sarah C.

I was mid way through my purchase of this top, when I was accosted in the store by another customer. A man threatened to stomp on my child, while the ENTIRE staff at the checkout looked on and said nothing (backstory, my 4 year old son tripped and stepped on his foot). After being threatened by another customer and having all employees look away, I promptly left without the purchase. The woman at my checkout whispering "sorry". I have called and been passed around to 4 customer service reps - and all they can say is "we will review the tapes at some point". Not one person has offered to help me place the order, not one offer to facilitate shipping me the backordered item (since I will never step foot in that store again). The WORST experience, the WORST customer service. They should be ashamed of how they handled that situation and they are handling the incident.