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Sub par customer service. As long as you ask all the questions, they will advise. They do not go out of their way to let you know anything beyond the bare minimum, and if there is an issue from their end, they do not compensate even if it is a situation in which they were expected to follow through.
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Positive: The order process was straightforward. Typical experience with onsite...
Dear Valued Customer:
Thank you for sharing your review. We're sorry to hear about your experience. A customer service agent will reach out to you directly to further address your concerns.
Sincerely,