When placing an order I (apparently) clicked to sign up as a VIP Member which has cost me £35 a month for the past 3 months. If I did click it was because it was hidden in small print and I didn't even see it. I don't even know what being a VIP gives me, I've had nothing to explain it.
They've said they'll refund 2 months charges so I'm just waiting until I have that back to close my account. What a pile of utter S**T JustFab is - avoid.