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I needed a durable POA for my parents. The forms and definitions were easy to navigate. We opted to do the monthly open services with the free trial for 7 days. As we needed an attorney to amend their existing will we cancelled the membership. It was so easy to cancel. My account received no charges as some reviewers have mentioned. I did communicate with their customer service. They were prompt, professional and courteous with their response. I would definitely use their services again.
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