Sarah B.

I love the variety of products Ulta carries. You can shop affordable makeup as well as other more "high end" brands. Their rewards program is pretty decent, especially given the sales they have on a regular basis. I get my makeup through Ulta, mostly online.

What happened to this company? They used to be my #1 go-to for bras that fit nicely and were plus size! I ordered a couple bras from them, all of which read as in-stock on their website and... Nothing... I waited and waited and finally got ONE of the bras. When I reached out to customer service they (very promptly, to be honest) informed me that the other bras I'd ordered were out of stock and they cancelled the remainder of the order.

While I appreciate actually getting my money back for the remainder of the unsent order, I don't really think it's a compliment to the company to say that I'm glad they didn't outright rob me. Why are items that are out of stock and apparently not being restocked (I wasn't even given an option to wait for the bras to come back in stock!) listed as available on the website? Do they have 2 people working there and they're too busy to update their database?

I want to love Frederick's. I have been a longtime fan of their items, so experiencing this and realizing that I flat-out cannot trust their website is a bummer.
I am giving them 2 stars because the bra they did end up sending to me fit nicely.

Does it seem reasonable that for $8.00 in shipping fees, for an order over $50.00, that I wait over a MONTH to receive the product? I shouldn't even stop the timer at this point. I ordered this August 29th and it is still bouncing around in nowhere land. It SAYS it shipped October 2nd so I suppose that's something.

Look, I get that longer wait times are standard for Zulily, but honestly this is ridiculous. They give us set quantities of which people can order, so one would assume they have at least SOMETHING in stock or can satisfy the orders in a timely manner. But honestly, for what I've paid, these are 100% not worth the wait. I have truly given this company a chance. I have been shopping here for almost 2 years and so I can tell anyone who is thinking of buying something: This company has been in a SHARP decline. You are truly risking your money for a product that will not be delivered for at LEAST 3 weeks, likely looks nothing like the picture, is made of cheap material, and is sized so poorly it probably won't fit.
Zulily has let themselves and their patrons down. Shop elsewhere.

They sent me an email stating someone in my neighborhood was inviting me to their network. This was completely false. It was misleading spam. Once I "signed up" I saw that there was no invite and the site proceeded to try to get me to set up the network for my neighborhood. I signed out halfway through the setup process and they still sent me a postcard with an activation code and continuously emailed me trying to get me to finish the network setup. I have now unsubscribed from their emails twice and deactivated my account. Let's see if they actually leave me alone.