In signing up, I may have gotten distracted and taken a few minutes... but when I finished, yikes, I had a credit card charge of $60. Never saw a screen for choices of buying bids. Since I had zero experience with your site, I wasn't (yet) aware that you buy back all unused bids on request. Fortunately your help desk was right on it, and it was all solved by the next morning (maybe earlier; that's when I saw the email), Many thanks.
AFTER READING OTHER REVIEWS, I see that the site has a habit of charging $60 (for 100 bids) on signup, without asking permission. If this isn't fraudulent, it's not far from it. I want nothing to do with this kind of outfit.