Ordered 3 sets of glass jars for storage, 12total. All came shattered. They were not packaged for freight. Someone wrapped the box on the outside with bubble wrap but not the actual glass items that were left to roll around in the box and ultimately hit each other and shatter. I got glass dust, literally. So who have they hired in their shipping department? Not only does the order take a lot of time but it comes broken... obviously no return. Will have to fight to cancel payment. Bad bad service. I am not shopping here ever again.