Estelionato durante a pandemia, roubaram meu dinheiro em forma de voucher devido a pandemia... o pedido foi cancelado e me deram um voucher, ate ai tudo bem, quando fui usar o voucher falaram que eu não poderia mais usar, quando entrei em contato a primeira vez falaram que estornariam, e ai passou mais meses e meses e olha a resposta!
Dear Sara,
We are very sorry to inform you that we are not able to fulfill or refund any bookings paid with a prepaid credit at the moment. Giving out prepaid credits was one of the measures taken to sustain the business longer during this COVID-19 pandemic, keeping an opportunity open to repay the impacted customers over time. Unfortunately, due to the long-lasting impact, measures taken have not been enough to keep BookingMonkey Sarl (CH) from insolvency issues. Legal involvement needs to give more clarity on the situation.
We have registered your email address on an impacted customer list and will inform you on any updates.
We regret your situation and hope to be able to give you more information soon.
With kind regards,
HolidayCars.com
Sean
ENFIM ME ROUBARAM NA CARA DURA! E AGORA VOU RECORRER A QUEM? Fuja dessa empresa, vão te dar um golpe de Voucher.