Placed an order online. Got a email verifying my order but no general info on approximate delivery. Waited a few weeks. Have called their office 3 times to only get an answering machine. No one called back. Even wrote them an email asking about order status. No one has written me back. Looks like I will have to call Visa to get my money back. I don't think I'll be getting my order. Will never order from them again or will I recommend them to anyone. I usually order these products on line thru the USA but thought it would be better to order closer to home (Canada) with the dollar being as it is and to support businesses at home. Nope. Will just order thru the US and pay the extra instead. Not worth the hassle whatsoever.