Saoirse N.

I have to thank all of you for writing just how crappy this site/company is. I bought gold from them 2 days ago and am still waiting for 3/4 of it. They have no FAQ to tell you how they conduct business. After purchasing, they sent me an email saying to give me a verification code I needed a cell phone. No other site or person I know that has done this has ever asked me for a cell phone number. I emailed back that I have no cell. They returned that with, "just borrow one"... sorry but I don't know anyone with a cell phone, I don't have one, my fiancee doesn't have one, my neighbors don't have one either. I tell them this and threaten them that I want my money back and I tell them to use my land line. Then I remember my ex-husband has a cell but he lives in Canada. So I let him know he'll get a verification code for gold buying. I send his cell number to these idiots and tell them it is my ex-husband's and it's a Canadian number. They tell me that it needs to be a US number. I then email back that I have no cell and that I know NO ONE with a cell, that I can take my business elsewhere for the same price and that I demand a refund. Next thing I know I have a verification code. Then I'm game all day waiting for them to whisper or something, they did say they had g in stock. I email and they said it take a while, they will get back with me. I have work and sleep to do so I told them when they could reach me in game. They told me that I need to wait for them, but I reiterated that they can reimburse me at any time, its not my loss but theirs. So the next day, after a few emails and verification to be on in 5-10 min, I wait, 40 min go by, so I email again, 10 min later they give me only 5K of the ******* that I bought and I told them so, they said they would get back with me. I emailed an hour later after waiting around to tell them we will finish the transaction tomorrow and to not call but email. So here I am, 2 days later, unhappy with such a stupid bunch of Chinese gold farmers. My ex called and left a msg on my vm that they called like 3 times saying I needed to be on the phone while I was online to finish things up. They've been told at least 3x that it's not my phone, that it's in Canada and I'm in AMerica, I mean WTF! Oh, did I mention that after the cell phone debacle that they said they required photo id? Yeah, so I tried to find an obsure photo id and told them the cell and id won't add up since I live in the US, not Canada. I plan on reporting the toons that logon later as spammers and if I can, I will be reporting them to whatever authorities I can for $#*!ty business practices. And their English, don't even get me started. They aren't American and if they are, they haven't been here long enough to converse properly. Very unprofessional, very rude, very inept service and ppl. I'll never use them again and I will tell anyone who asks just what kind of morons they are.