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1 Review by santosh

DHL

DHL

8/2/17

I ordered some traditional clothes from India worth more than $200 and on the day of delivery I got a message saying package got delivered (I opted for Signature option on delivery) but to my surprise the order status showed package delivered (status showed some signature as proof which is not mine nor my spouse).
I called up DHL on phone and informed all everything to them, they recorded all the details and said they will follow up with the driver and update me, after 2 days some guy "Pedro Rodriguez" called from DHL and said DHL is still in the process of contacting driver and update me as soon as they get some information and after 2 days i get a call saying sorry inconvenience sir your package got delivered at the given address and we cannot do anything about it. "The Driver said he left the package at the front of the house" ...what the heck! in spite of the signature on delivery option..WOW seriously!!

it's like the saying - The operation is successful but patient died.

I definitely neither recommend nor going to use DHL service in future.

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on 9/6/17

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