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Santos D.

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1

1 Review by Santos

SeatGeek

  • SeatGeek

“Company does not care about customers”
3/22/17

This company cares more about their ticket brokers than their customers. If the broker screws up your ticket delivery do not expect seatgeek to help you out. They will hold you responsible for the financial burden instead of making the broker responsible for their mistakes. Does not matter how many times you call or email them in the end you will just lose your $500 dollars or however much you spent.

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  • 199K Views
Helpful  (2)
Thank you
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SeatGeek T. – SeatGeek Rep

Hi Santos, we definitely want to make sure this sort of situation is addressed. We never want anyone to lose out on tickets or their money as a result of an order being improperly delivered, and that's definitely something we want to look into.

If this situation is still ongoing, please send us an email with your Order ID to hi@seatgeek.com so we can investigate what happened with your order! We look forward to hearing from you.

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