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san s.

Contributor Level

Total Points
84

1 Review by san

  • Expedia

3/19/18

Please be careful, Expedia will book on your behalf without your knowledge!

Now I'm holding 6 air-ticket at same time, date & place but only for 3 person trip.

I booked hotels and flights to Bangkok on Expedia's website.
But at the end of the month when I received the credit card bill, Expedia charge me for the two bookings!
(One on 17. 01. 18 another on 18. 01. 18)

I told Expedia 17. 01. 18 that I did not receive email confirmation and OPT (one-time sales), I told them in 17. 01. 18 that I did not book.

Like other customers, Expedia said that the email was sent to me, but I don't remember that I received any emails, and that I tried to search for all my emails.
All the stories are made by Expedia, customers can only accept!

I call them for many time and I hope they do something. They only canceled 17 Jan hotels and the air-ticket asked me to talk to Flyscoot.
Flyscoot doesn't want to help me because the booking is thur Expedia.
Than I need to call back Expedia and they say will get back to me after a week
Expedia told me Flyscoot can't cancel and I have to accept the air-ticket.

I supposed to enjoy BUT Expedia just made me have the most bad experience.

Don't book thur them because when thing happen they will tell you Expedia is a agent that can't do anything

san Has Earned 4 Votes

San S.'s review of Expedia earned 4 Very Helpful votes

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