Until the final page, they claim some different amount and at the end when you put your card details they charge AED 30-40 AED extra without any notice and when you call their customer care executives they just beat around the bush and are not ready to listen.
This was my first and last booking with them!
Please be informed that Convenience Fee is not a hidden charge and as mentioned, is a service fee charged for booking online at ease and for providing multiple payment options and services.
Also share your booking ID so that we may check the exact issue and try to resolve as soon as possible.
Awaiting your earliest reply.
Regards,
Customer Delight Team
Rehlat
Sanjay Has Earned 3 Votes
Sanjay T.'s review of Rehlat earned 3 Very Helpful votes
Dear Sanjay,
We regret any inconvenience.
Please be informed that Convenience Fee is not a hidden charge and as mentioned, is a service fee charged for booking online at ease and for providing multiple payment options and services.
Also share your booking ID so that we may check the exact issue and try to resolve as soon as possible.
Awaiting your earliest reply.
Regards,
Customer Delight Team
Rehlat