My order placed on 21 Feb was shipped on 13 March (delay in shipment probably due to Chinese New Year). However the delivering company (postal services) returned my order to sender alleging that the address was incomplete. I wonder why wasn't I called when my phone number was available. Anyway, NewChic promptly responded when I complained and arranged refund immediately which I appreciate unlike my experience with few other reputed online shopping firms who swindled me and have not delivered, its been more than a year since I placed order.
My earlier 2 orders with NewChic were delivered to me without any issues so I hope that this experience is a one off case