Sanghamitra S.

I had placed an order to deliver in the city of Bhubaneswar. They did not deliver. They did not even have the minimum courtesy to say that it was cancelled. I called them too many times to find that out. I had kept a person waiting at the address where it was supposed to be delivered. And the delievry never happened. Firstly they do delag. Even though it was mentioned that normal delivery during 11am to 7pm, they start preparing your order only in the evening after 5 pm, this is not me telling, customer care executive told me. And when I asked them the reason for the delay, the nicely said, "delivery can be anytime between 11am to 9pm, right ma'am. So all that we care is you get the cake or flowers before 9 pm." Wasnt that too rude. I mean whats the point if they deliver when the party is almost over. So people, plz do not go for Indiacakes.com. And today is the 5th day of cancellation of my order, which they cancelled, I havent received any mail or messages from them mentioning about the cancellation, not even n apology mail they have sent. So. I dont know when will I grt my refund I must lodge a complaint at Consumer Act India. SO A BIG NO TO indiacakes.com