Sanghamitra S.

I purchased Kissen Hand blender recently from Homeshop 18 website. The blender doesn't even start. I made a complaint to Homeshop within few hour sof delivery of the product. Yet the response I got was that they are not liable for quality of any electronic products although the irony is they ar eok to sell them. They asked to contact the manufacturer directly. I have been chasing both the manufacturer and Homeshop18 for the exchange of the product; if that is not possible a refund. Till date, I have got neither. I am surprised how can a site not own responsibility for any products they sell. Amazon is hundred times better, where the exchange / return is so smooth that customer is not inconvenienced. Homeshop 18 is a website looking only to mint money without delivering quality.