I sent in a MacBook in the original box with the accessories. They offered me WAYYYYY too low and they sent it back. Now, my charger they returned is ripped. The shorter charger adapter is completely gone, nowhere to be found. And my original box is gone as well. In order for me to use my computer, I have get a charger for more than what they offered me for the entire computer. It has been HOURS and no response.