I lost the better part of a day of my life I will never get back again because I STUPIDLY saw the Google ad that hello tech was geek squad done better and cheaper. BOY WAS THAT A HUGE MISTAKE! First, I just called geek squad and they come out for $99. Hello tech wanted $129 minimum IF you could get them to do this. You cant. They "advise" that you'd be better off with a $200 membership per year (that auto renews forever) that covers all your tech--except it doesn't. In my case it only covered wifi--which if it worked better would make my tech better. DUH? But would do nothing if my computer didn't boot, or my phone quit. They mention on phone help, but getting a human on a phone is what you'd expect. I said since 30 day warranty on repair, I'd just do that. But they took my card AND CHARGED ME $200 AGAINST MY STATED WISHES. Go online to your "account. IT CAN'T BE CANCELLED UNTIL NEXT YEAR? Called, sat on hold, finally talked to a human who said it would be taken off, hours later no email saying it done. IT WASN'T!. Several phone calls and emails later I had to lose my temper and threaten litigation to get them to cancel it. DO NOT GIVE THEM YOUR CARD INFO! THIS COULD HAPPEN TO YOU. Call anyone else. Anyone.
Their email they send when you say "NO, just send the tech for the appointment!"
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