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Sandy P.

Contributor Level

Total Points
80

1 Review by Sandy

  • Fanatics

10/11/18

I ordered a pair of boots and a shirt. I love the shirt and boots looked great. I've worn them once inside our home and the buttons are falling off. I sent Fanatics a message and they haven't responded. I would order from them again but now I don't think so.

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Nigel P. – Fanatics Rep

Hello Sandy, thank you for your feedback! I am very sorry that the product was defective. Our number one concern is customer satisfaction. Upon review of your order, I see that one of our Advocates has already replaced the defective boots and waived the return fee for you to send the damaged item back. Please email if you have any further concerns at Customerfirst@fanatics.com. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

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