Sandy M.

Ordered a replacement vacuum, great price, free shipping. Received the package, my son asked if i had purchased a USED vacuum. Box had been opened and resealed. Opened it, it was clearly a USED vacuum. Called EVACUUMSTORE. Told me, they didn't have any in stock so they sent me the floor model. I could keep it or ship it back. And they would give an additional $50 off. Said I would try it and decide. I like the vacuum, however am angry they didn't tell me it was used before shipping. Asked for more of a reduction of some bags. Nope. And i haven't received my additional refund. Shop elsewhere, they don't want you business