Sandy M.

If I could minus score on Lincare I would. Their customer service via the billing services is horrible. I've had POA's for my mom since early March of this year. My and I filled out paperwork stating they can discuss her invoices with me. I also mailed with these forms both my POA's for mom. Each month I spoke with them they say they having nothing on file. My mom's dementia is worse and she is not able to deal with any thing without getting over whelmed. We canceled her service early May of this year and the machine was picked up couple of days later.
We received a invoice for the month of November. So I call and of course once again they have nothing on file to speak with me. The lady gave me another number to call for help. I've been waiting now for 45 minutes to speak with someone.
I'm so frustrated and just want this taken care of. :(