Where do I begin?!? The ride from the airport was fine they said where the bus drops you off is where they will pick you up well on the day they were supposed to pick us up no one was there they sent text messages s as lying they were but there was no husband the hotel said the blue bus never showed up I prepaid for a pick up then I had to pay for a taxi so I wouldn't miss my flight! I called the 1-800 number they forwarded me to another number they said they couldn't help me and I should call the 800 number to get a refund. I call the 800 number and it says to go to the website I did that there is nowhere to ask for a refund. Still messing around trying to get my money back I'll update if I can