Sandy L.

I Have consigned quite a bit but have since pulled ALL my items that have not sold. I sent a large lot of expensive jewelry with 16 14K rings. They lost the most expensive tanzanite and dia ring. Took 5 months to resolve and they have agreed to pay me a 1/3 of what it should have sold for. Fraud at it's finest. They will sell your items way below what they should sell for and keep marking down. They care less about the value as long as they sell and get their commission. Their customer service is below average and the people that come to your house to pick up items are far from knowledgeable. I have bought jewelry from them at good deals but clothes is another story - usually not in good condition and many things with odor. Their top management needs an overhaul. Be very very cautious of giving them expensive jewelry unless you dont care what it sells for. They will almost give it away to get their commission. I worry about yhem closing their doors and leaving with everyone things. Unorganized, unprofessional and not honest. Could be a great company but they need to clean house at the top.