If I could give zero stars I would. I ordered in advanced for my daughters birthday. They never showed, but the money sure came out of my account on time! I called to cancel. They begged me to let them deliver a day late with a $10 refund. I said only if you guarantee a before 12pm delivery, for she would be leaving her job at that time. Here it is 2 oclock and not flowers and no $10 refund. I called back and gave them her other job address she should be at for the afternoon. Any bets they will no show? Will update tomorrow.