I am supposed to get a 50% reimbursement for appliance replacement parts as per the service contract I purchased. I submitted a claim, following all their instructions, two months ago, but they have not contacted me, nor responded to any of my subsequent attempts to contact them. They are the worse company. DO NOT BUY A SERVICE CONTRACT THROUGH HOME DEPOT, because they use Asurion. Asurion DOES NOT honor the service contracts.