We order vynil plank flooring from them the delivery went great. Let back up we took are carpet and tile up first which was a huge job my husband son and I. We then had to have the cement sand blasted which costs alot. Then the floor was delivered. My husband worked days off nites weekends putting this vinyl down it took a few. Months so here it is a year ago when this project started as and the floor looks like $#*! water stains everywhere scratches everywhere it was suppose to be scratch proof. Well it's not it looks horrible it's a nightmare it has never looked good since we put it down I'm am sick over this. Very disappointed
Hello Sandy D,,
Thank you for letting us know about your experience with BuildDirect. We appreciate you taking the time to share these concerns.
BuildDirect is committed to customer satisfaction and product quality. We would be happy to discuss this situation with you further. Please give us a call at 1-877-631-2845, we will work directly with you to rectify the situation.
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The Customer Service Team at BuildDirect