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The customer service on TravelSmith is insultingly poor. For example, the site advertised "Free shipping today" and then when I went to finish up an order found a $17. Shipping charge. After "chatting" with customer service, I was told the promotion was no longer available. This was at 1:30pm. I cancelled my $200.+ order.
In general the clothes are rather tacky though there are some useful accessories. I won't be shopping there again and would not recommend the site.
Sandra S.'s review of TravelSmith earned 8 Very Helpful votes
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