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Sandra S.

Contributor Level

Total Points
103

1 Review by Sandra

  • Opodo

1/25/15

Do not use this company. I tried to book flights online through their German site on 15 Jan and the transactions twice fell over at the last stage, without me receiving any booking number. When I got my credit card statement I discovered they had run two sets of debits and credits through my account at a cost to me of NZ$40.74 (due to processing and currency conversions). When I contacted their customer service department they stated they had never made the transactions, in spite of the evidence, then blacklisted my IP number as spam so that I could not pursue the matter further. They have been reported to my bank for fraud.

Tip for consumers:
Avoid Opodo Travel

Sandra Has Earned 3 Votes

Sandra S.'s review of Opodo earned 3 Very Helpful votes

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